Strangely enough, the images are mostly nevertheless there.This has happened to both sent and received emails, and to communications sent before and after installing Catalina. Occasionally there's simply a blank message industry, and occasionally there is certainly a selection of overlapping boxes with query marks. Please see our online support information or contact Extensis Technical Support if you have any questions regarding third-party support or compatibility.After updating to Catalina, many of the text message in my emails have vanished.
Note: We only support our products in the host application and OS environments in which they are tested.
#Upgrade suitcase fusion 2 to 4 full#
#Upgrade suitcase fusion 2 to 4 install#
Install and uninstall your Extensis product.Please contact the Extensis Corporate sales team for more information. Support for Extensis’ server-based products is covered through annual service agreements (ASA) and agreements must be kept current in order to maintain service. Extensis may, at their discretion, extend limited desktop product support on a case-by-case basis. In addition, Extensis will provide limited support for older desktop products up to one year after the product version is no longer offered for sale (usually at the release of the next major version). Support PolicyĮxtensis provides support for the current version of all desktop products. Messages need to include Contact Name, Contact Number, Extensis application affected and the issue you are experiencing. After-hours support is limited to issues where the product is experiencing serious degradation or is down.
Outside of North America, after-hours calls are returned the next business day by our European office. Note: In North America, after-hours calls are returned within 2 hours of leaving a message on the Support Service phone line. Note: During business hours (M-F, 7AM-4PM PST/PDT (US), 8:30am–4:30pm GMT (Europe), all phone calls are answered in the order received. Phone support is not available for Geo, Connect Fonts, Connect Assets, Suitcase Fusion or other non-server based products. Note: Phone support is only available to current Annual Service Agreement holders for our Universal Type Server and Portfolio products. European Phone Support (Northampton, UK): Monday-Friday, 8:30am–4:30pm GMT.Phone Support (Portland, OR): Monday-Friday, 7am–4pm PST/PDT After-hours available Agents are available during our Chat operating hours: Monday-Friday, 8AM-3PM PST/PDT. Note: Chat Support cases are answered in the order received and are handled by the US office. We strive to answer all cases within one business day, with a typical turnaround time of four hours. Note: Email Support cases are answered in the order received and are handled by the US and UK offices corresponding to the locations from which they are submitted. Worldwide Chat Support: Monday-Friday, 8am–3pm PST/PDT.European Email/Case Support (Northampton, UK): Monday-Friday, 8:30am–4:30pm GMT.Email/Case Support (Portland, OR): Monday-Friday, 7am–4pm PST/PDT Email and Chat Support Number of Cases: Unlimited
0 kommentar(er)
